Monitoring and Rescheduling Strategy to Minimize Financing Problems Through the Idamaan Mobile Application at PT Amaan Sejahtera Indonesia

Abstract

This research focuses on monitoring and rescheduling at PT Amaan Sejahtera Indonesia to reduce problematic financing by using the Idamaan mobile application. Although some financial members experienced delays in payments. Therefore, PT Amaan Sejahtera Indonesia can overcome this problem well. The writing method used in preparing this thesis is a qualitative descriptive research method. Information obtained from observations, documents and direct interviews. Data analysis techniques with interactive models. The results of this research conclude that: the implementation of monitoring and rescheduling minimizes financial problems at PT Amaan Sejahtera Indonesia. Specifically 1. Monitoring by directly checking the customer's business location. 2. rescheduling, especially by extending the financing period. The positive impact of monitoring (supervision) and rescheduling (rescheduling) is that the number of problematic financing is reduced and customers become more compliant, while the negative impact is reduced efficiency and business performance if not resolved immediately.